Benefits of managed services
provided by Multimode
For many small-medium business owners, there are two major barriers to implementing an effective IT strategic plan: lack of time and insufficient expertise. Employing an in house IT department is not cost effective to alleviate this problem. For most companies, the solution is to contract an IT service provider. Multimode can be tailored to integrate with your business as your virtual IT department for a complete outsourced solution.
- Grow your business while our experts handle your technology.
- Get more done with information technology that increases productivity and efficiency.
- Eliminate budgeting surprises with a flat monthly rate for comprehensive IT coverage.
- Protect your business and your data from unexpected problems and unwanted intruders.
Tailored Solutions
We know that every businesses’ needs are completely different from the next, so we offer packages for any business size or budget.
Predictable Costs 24/7
We doesn’t charge you more when your network is down or a server fails. Our flat-rate fee programs covers all of that whenever you need it done.
Monitoring and SOC
Proactive monitoring of devices and access to Multimode Security Operations Centre.
Priority Support
Our managed services include round-the-clock monitoring of your key infrastructure, computers and network.
Dedicated Local Support Team
Receive priority support for your devices and endpoints. Scheduled health reports. 100% Melbourne based support team.
Virtual CTO
You don’t just get day-to-day IT support; you also get an IT manager and a virtual CIO/CTO so you can think strategically about how IT fits into your organisation.
What clients say about our managed services
Jevan ClayBest IT company - our company have used them for years. Couldn’t be happier with the serviceToby BradfordVal and the Multimode IT team are really fast, efficient and helpful. Highly recommendedVeronica FerraroI've been working with the Multimode team for several years now and they are always ready to help! Their responses to support tickets are always extremely prompt and their level of communication is excellent - I would highly recommend them to any business who wants to ensure efficient IT systems.John CostaWhen you find an IT company that's an attentive listener, offers very helpful suggestions, is quickly responsive, highly experienced and professionally competent you can be very thankful. Multimode IT is all that, but comes further with friendly service from people who take pride in their results and enjoy doing so.Jenny BetterAlex ZelmanovichGreat service!Katrina MullenExcellent service! Recommend Highly AAA+Kellie KlimanVal and his team at Multimode have been looking after the IT needs of our medical practice as well as our home computers for over 15 years. They provide an excellent service, are 100% reliable and extremely easy to deal with. There has never been an issue that they have not been able to assist us with and we would highly recommend their business to anyone seeking IT services.Peter Lorimer